THE END OF THE ADVENTURE
Together on the trails since 1953
Dear customers,
We’re saddened to announce that La Cordée will officially cease operations in the coming weeks.
Since 1953, La Cordée has grown around a shared passion for the outdoors. Over the years, we’ve had the privilege of offering our advice, helping you find the right gear and being there for all your adventures, from the first hike to big expeditions. Thank you for your trust, your loyalty and for sharing your passion with us throughout the years.
Until we close, our teams will continue to be here to help and serve you with the same dedication that has always defined La Cordée.
Thank you for being part of our journey.
The La Cordée Team
Closing Sale
Up to 50% off *
Take advantage of our closing-down sale with exceptional savings on a wide selection of gear, clothing, and shoes. Hurry to get the best selection—this is your last chance to stock up before La Cordée closes.
Thank you for your trust and loyalty.
*Offer valid in-store only. Offers, discounts and inventory vary by store, while supplies last. Not valid on previous purchases, gift cards, workshop services or special orders. Cannot be combined with any other offer. All sales are final: no exchanges or refunds. Offer may end without notice. See in-store for details.
Montreal - Saint-Laurent Blvd.
Saint-Hubert
Quebec
FAQ
Gift Card
Can I still use a La Cordée gift card?
Existing La Cordée gift cards are still accepted. Please note that new gift cards are no longer available for purchase. To check your gift card balance, click here.
Sale, Return and Warranty
Can I still make a purchase?
Yes. You can continue shopping in our stores until further notice. That said, some terms of sale may change during the closing period.
Can I return or exchange a product?
Due to the closure of our stores, all purchases are FINAL SALES. No returns, exchanges, or refunds.
Can I get a price adjustment if an item goes on sale after my purchase?
No, price adjustments do not apply to previous purchases. Promotions and sale prices are valid while supplies last, may end without notice, and cannot be combined with any other offer. They do not apply to gift cards, workshop services, or special orders. See in-store staff for full details.
What happens to a repair or an item I've left at the store?
Customers with an item currently in for repair, servicing, or otherwise left at one of our stores will be contacted as needed. You can also reach out to the store directly to check on the status of your item.
What if the store where I made my purchase closes?
You can consult any other La Cordée store, subject to the conditions of our return policy. Some sales may be final. See our Shipping and Returns Policy for full terms and exceptions.
Are warranties and return policies still valid?
Warranties offered directly by manufacturers remain subject to each brand's own terms.For a new waranty demand, contact the supplier directly. For requests currently being handled by La Cordée, please contact the store that served you to find out the next steps.
Bike and Ski Workshop
Do the stores offer ski and bike workshop services?
Yes, our some of our stores offer both ski and bike workshop services, carried out by qualified technicians. Consult our Store page for more details.
What services does the ski workshop provide?
Our ski workshop offers maintenance, mounting, and tuning for cross-country skis, touring skis, and alpine skis (Quebec store only), as well as climbing skin trimming. For alpine skis, our Quebec workshop is equipped with a Wintersteiger machine, ensuring precise repairs, waxing, and edge sharpening. Visit our ski workshop page for a complete list of services and to book an appointment.
What services does the bike workshop provide?
Our bike workshop offers brake and derailleur adjustments, general maintenance, mechanical repairs, and more. We also provide tune-ups and servicing for e-bikes. Additionally, our technicians can perform a bike fitting to enhance comfort and performance. Visit our bike workshop page to see all available services and to book an appointment.
Web orders
Is the online store still open?
Our online store has closed on September 16, 2026.
What happens to my current order?
Orders already placed will continue to be processed as usual. If your order is affected by any changes, we'll reach out to you directly.
Where can I access my account?
Your account will remain accessible. Your order history and account details are available in your customer account on our website.
General Information
Where can I find La Cordée's terms and conditions?
All legal information is accessible on the following page: https://www.lacordee.com/en/pages/general-policies-conditions
How can I contact customer service?
Our team is available to answer your questions. That said, response times may be longer than usual due to the volume of requests. You can email us at info@lacordee.com .