Lacordee

Welcome to La Cordée!

Shipping Information

Order online before December 8 and receive your gifts in time for Christmas.

Free returns for orders of $50 and greater. *

*Free returns are offered for all orders of $50 and greater made between December 1 and 21, 2016 inclusive. Only orders delivered within the regular delivery zones are eligible for free returns and will include a prepaid return label. The following zones are excluded from the Free Returns promotion and will not include a prepaid return label: northern British Columbia, Yukon, Northwest Territories, Magdalen Islands, Newfoundland and Labrador, Nunavut and Nunavik and the United States. This offer does not apply to oversized items that are subject to additional shipping charges, nor does it apply to special cases.

 

Comment utiliser les étiquettes de retour :

1-Before returning merchandise, the item must be clean and retain the original packaging and labels.

2-The original box or bag must be reused for the return shipment. If the box or bag were damaged, place items in a box or a sturdy bag in order to protect them, along with their original packaging.

3-Only one address and barcode should be visible on the outside of the packaging.

4-The package must be dropped off at a Canada Post office.

In-store pick-up

Have your order shipped to your closest La Cordée store and get free shipping!

  • Shipping is free even for oversize items
  • Shipping can take up to 4 business days
  • We will call you when your order is ready for pick-up.

 

Shipping within Canada

Prices

Shipping MethodOrder totalPriceTerm of delivery
Free Shipping $50 & more FREE 3 to 8 business days
Standard Less than $50 $6.00 3 to 8 business days
Express
Quebec
Up to $2000 $9.50 2 to 5 business days
Express
Elsewhere in Canada
Up to $2000 $22.00 3 to 5 business days
Oversized items
Additional charges
- overcharge : $20.00 / item -

*Delivery times are only indicatives.

Additional charges apply for shipping in northern British Columbia, Yukon, the Northwest Territories, Îles-de-la-Madeleine, Labrador, Newfoundland, Nunavut and the Nunavik.

* Express delivery is not available in the following regions: northern British Columbia, Yukon, the Northwest Territories, Îles-de-la-Madeleine, Labrador, Newfoundland, Nunavut and the Nunavik.

 

Conditions

  • The above prices do not include taxes.
  • A signature is required upon reception of priority mail packages.
  • The parcel post rates are valid for packages of a maximum size of a meter (39") and a maximum weight of 30kg (66lbs).
  • Orders will be shipped by Canada Post (Regular Parcel or Xpresspost
  • Oversized items will be delivered by Purolator and will be subject to additional charges. Contact our customer service for more details.
  • Dangerous goods cannot be shipped by Canada Post or Purolator : please contact our customer service for details. Refer to the descrition of each product to see if special conditions apply.
  • Please note that La Cordée is not responsible for unclaimed parcels and for charges incurred for products return. Additional charges will apply for re-delivering parcels that haven’t been claimed within the post office deadline.

 

Provincial Taxes

ProvinceTaxes
QuebecGST : 5%
QST : 9.975%
Labrador
New Brunswick
Newfoundland
Nova Scotia
Ontario
HST : 13%
British ColumbiaHST : 12%
Alberta
Prince Edward Island
Manitoba
Nunavut
Saskatchewan
North West Territories
Yukon
HST : 5%

 

Shipping to the United-States

Prices

DestinationOrder totalPriceTerm of delivery
U.S. (excluding Alaska & Hawaii Up to $1000 $22.00 4 to 10 business days
Alaska & Hawaii Up to $1000 $45.00 4 to 10 business days

*Delivery times are only indicatives.

 

Conditions

  • All orders destined to the United States are shipped via Canada Post’s Xpresspost Service.
  • They are not subjected to Canadian taxes, but might be covered by customs duty on importation, local taxes and customs processing fees prevailing in the United States.
  • In such case, a customs invoice will be sent with your package or will come separately through mail. The payment of such additional fees, duties and taxes are the sole responsibility of the recipient.
  • La Cordée is unable to provide estimates for such costs, and advises you to check with your local customs office or duly accredited customs broker for more details.
  • Please note that La Cordée is not responsible for unclaimed parcels and for charges incurred for products return. Additional charges will apply for re-delivering parcels that haven’t been claimed within the post office deadline.

 

Restrictions : Please note that trade agreements restrict the sale of certain products outside Canada. Also note that the volume or weight of some products prevents us from shipping through postal service. Please refer to the description of each product to see if special conditions apply. For any information contact us at : info@lacordee.com .